Privacy

STRRACK uses data to find your place, create your design and have your chosen poster produced and delivered.

Searching and designing

Address searches are sent to PDOK. Coordinates for the selected area are used with PDOK and 3DBAG. Map data is temporarily stored on the server to speed up repeat loading.

Storage in your browser

Your language preference is saved in this browser.

Saved designs are stored locally in your browser. You can delete them yourself. For server exports, we use a functional session cookie to link designs, downloads and orders to your browser. The cookie lasts 24 hours. A personal link in your confirmation email can provide access to that order for up to 90 days. Using it sets a separate functional order cookie for up to 24 hours. Do not share this link. Your language preference is also stored locally in your browser.

Server files

A local export request and its files remain available for up to 24 hours. Search cache is used for up to seven days; outdated cache is cleared within fourteen days. Technical logs do not contain complete search queries or poster text.

Ordering and payment

When ordering is enabled, we process your name, email address, phone number and delivery address to fulfil the contract. Stripe processes payment. The chosen printing partner (Gelato or Print.com) receives the details needed to check delivery, produce and deliver your poster, along with your print file. These services may process data outside the EEA; their privacy policies describe their processing and safeguards for international transfers.

For a free PDF, we do not ask for an email address or use Stripe or our printing partners. For a paid PDF, we process your email address, chosen amount and consent to immediate digital delivery. Stripe processes payment; our printing partners do not receive these digital orders.

The selected area is stored for one hour for order checks. Unpaid orders without a started payment session are removed after two days. Started payment sessions are retained for up to 35 days to process delayed confirmations. Print files for paid orders remain available for 30 days. Financial records are retained for the statutory period of seven years after the last relevant calendar year. For completed orders, we delete the design and phone number after 90 days. Free download records are removed after two days. Withdrawal declarations and their confirmations are recorded with the order to handle your request and document the contract’s fulfilment.

Cookies and Google Analytics

Essential cookies are needed for the studio, downloads and orders. We do not ask for consent for these. Fonts and example images are hosted by STRRACK.

Only with your consent do we use Google Analytics from Google Ireland Limited to understand visits to public pages and the studio. The legal basis is your consent. Without it, we do not load Google measurement code or send cookieless measurements to Google. You can fully use the site and free downloads if you decline.

After consent, Google receives a fixed page name, visit time, technical browser information and a random browser identifier. Your IP address is also processed. We do not send search queries, chosen locations, poster text, email addresses or order details. URL parameters and personal order links are excluded. Order and download pages are not measured. Ad personalisation, Google Signals and collection of user-provided data are disabled.

Analytics uses the cookies _ga and _ga_N1EELKYJNY to distinguish visits; these last up to 180 days. User and event data is retained in Analytics for two months. Aggregated reports may remain available longer. Your cookie choice is stored locally for up to 180 days under strrack.cookies.v1, with the date and version of the notice. Saved designs remain separately in your browser until you delete them.

Google may process data outside the European Economic Area, including the United States. Read more about Google’s processing and transfers and Google’s privacy policy. You can change your choice on any page through ‘Cookie settings’. Select ‘Essential only’ to withdraw consent; we stop measurement and remove Analytics cookies in this browser. This does not affect previous lawful measurements. Contact us with questions or requests about previously collected data.

Questions or data deletion

Contact us through the contact page. Tell us which data you wish to access, correct or delete. You can also request restriction or portability and lodge a complaint with the Dutch Data Protection Authority. The contact page identifies the responsible business.